Dear mid-60s Buick caregivers who have presents to buy,
As some of you might have learned the hard way, manipulating digital images can be a fickle business. I decided to add some text to the photo of my sister's car and when I rendered the photo and text, I inadvertently created a very large file - 88 Megabytes! When I uploaded this image for the tote bag I ordered from GM Club Apparel, it didn't display correctly.
As a precaution, I sent an email to their customer service to make sure they had a usable image. To my surprise and delight, I got an email from none-other than the owner: Dave Leash! He gave me instructions on how to resize the image which were easy for me to follow. By Saturday afternoon I had another email from Dave confirming that he had an image he could use for the tote bag.
If I had ordered the same thing from a big company like CVS, odds are I would have received a tote bag with a corrupted image and I would have had to start over. GM Club Apparel is clearly a small outfit with an owner who is working extra hours to please his customers. This is the sort of outfit I prefer to patronize when I have a choice.
Cheers, Edouard